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About us

All about RollerGirl Roller Skates Inc.
Who we are, where we are coming from, where we are going.

About us Our Mission Our Products Our Guarantee
 

About Us

RollerGirl.ca was founded by Lisa Suggitt (aka RollerGirl) in March 2003.

Lisa has been an avid roller skater since she was 5. She loves to take her roller skates to the skatepark, she played roller derby for 10 years, coached the early days of the Terminal City Roller Girls and started the Vancouver chapter of Chicks in Bowls. Lisa is a roller skate fanatic and loves to share her passion with the world.

On July 22nd 2007 RollerGirl Rollerskates Inc. opened a brick and mortar retail store in Vancouver, British Columbia. We eventually outgrew the space and on April 1st 2011 moved our business to a bigger location on Vancouver's trendy Main street. See our Contact Us page for the address and a map of the area.

Our Mission

It is our mission at RollerGirl to help cultivate a strong new roller skate culture. This involves making roller skates and roller skate parts accessible to everyone, providing information and support to roller skaters, and promoting events that bring roller skaters together.

RollerGirl is dedicated to growing as a sustainable, socially and environmentally responsible business. This sustainable business model is the base of all our business decisions and is reflected in the way we treat our customers, employees and the environment.

Read our Environmental and Social Sustainability Plan.

Our Products

RollerGirl does not offer every available model of roller skates or roller skate accessories on the market. Instead, we hand pick and carefully test products that we can stand behind. Our goal is to offer only those products that we feel offer the best quality and value. Our products are tested in their natural environments: all our roller derby products are tested on track surfaces, our aggressive products are tested in ramps and bowls and our outdoor products are tested in a variety of different real life outdoor situations.

Offering a select line of exceptional products enables us to ensure that our staff is familiar with each product and thus able of offer top quality information and recommendations. At RollerGirl Rollerskates you can expect comprehensive, reliable answers on everything from how a pair of skates will fit to how fast a specific wheel is, to which laces will match your mouth-guard! We stand behind everything that we sell .

Our Guarantee

Our customer's happiness is our main concern. We guarantee your satisfaction, and we really mean it: We do everything in our power to ensure that our customers are making informed and appropriate purchases. We have extensive procedures in place to ensure that your roller skates will fit perfectly the first time, but if an item needs to be exchanged for a different size or model we have the best return policies in the industry. Follow the links below for more information about our great return policies.

Click here to read about our policies

 

RollerGirl's Vancouver Store and skate shop, come visit us!

RollerGirl.ca the Vancouver skate shop

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TOLL FREE: 1-866-900-ROLL (7655)

locally or from outside Canada/USA: 1-604-708-8602

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™ "RollerGirl" is a registered trademark of RollerGirl Rollerskates Inc.