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COVID-19

Roller skating is a great way to get exercise, feel good, and have a little bit of normalcy in your life while maintaining your social distances. We are working hard to keep providing you with all you need to keep rolling, while ensuring your safety and the safety and well being of our staff.

Here is what we are doing:

  • We have closed our Vancouver BC retail store. Instead, we are offering no-contact store pickup.
  • We are working with a bare bones staff of three healthy people (Zoe, Nic and Lisa) who chose to keep working, and who have essentially been in isolation together. Even so, each staff is isolated in their own location or on their own floor whenever possible, or physicly distancing in our huge 3800sqft facility.
  • Shipping and receiving is done in a sanitized environment and the shippers wear gloves.
  • Stock reception and courier pick-up is done via a no-contact procedure.
  • The common surfaces of the facility (and door handles, phones, tools etc) are sanitized daily.

Please feel free to contact us if you have any questions or concerns.

Thank you for your continued support.

Team RollerGirl.ca

COVID-19 UPDATE

In an effort to do everything we can to help slow the spread of COVID-19, starting Wednesday March 25th we are no longer allowing people into the Vancouver store. Instead we are offering phone, email and online ordering, including no contact store pickup from the stock door.

No contact order pickup: Shop online and choose "Store Pickup" as shipping method. When your order is ready you can come by our stock door (in the alley by the parking lot) and we'll hand it to you without you even having to come in.

Online orders are not affected by this, we ship with no delay.

We will be re-evaluating the situation daily, please check back for updates.

Stay safe and keep rolling!

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The RollerGirl.ca store in Vancouver

The RollerGirl.ca store in Vancouver

 

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